89vd's Privacy Policy
Your personal information is completely safe with us — 89vd is committed to protecting your privacy through SSL encryption and strict security measures.
0. Introduction
89vd ("we", "us", or "the platform") is a trusted online betting and casino service provider in Bangladesh. We believe that protecting the privacy of every user's personal information is a fundamental responsibility. This Privacy Policy ("Policy") describes what information 89vd collects, why it is collected, how that information is used and stored, and what rights you have.
This Policy applies to our website (89vd.lat) and all related services. By continuing to use our platform, you are considered to have accepted all the terms of this Policy. If you disagree with any part of this Policy, please refrain from using the service and contact us.
1. Information We Collect
89vd collects various types of information to operate its services properly. Below is a detailed description of this information:
1.1 Registration and Identity Information
We collect the information you provide when creating an account. This includes:
- Full name and date of birth (for age verification — we only provide services to those aged 21 or above)
- Valid email address and mobile number
- National ID card or other government-approved identity document details (if required)
- Residential address
- Preferred language and communication method
1.2 Financial Information
We collect the following financial information to process transactions:
- bKash, Nagad or Rocket mobile wallet numbers and transaction records
- Deposit and withdrawal history (date, amount, method)
- Betting activity and win/loss records
- Bonus and promotional offer usage details
1.3 Technical and Usage Information
When you use our platform, certain information is collected automatically:
- IP address and device identification information
- Browser type, operating system, and screen resolution
- Platform access and usage times, page visit history
- Information collected through cookies and similar tracking technologies
- Referral source (how you arrived at our site)
2. Purpose and Use of Information Collection
89vd uses the information it collects only for specific and legitimate purposes. We never misuse your information or disclose it for unauthorized reasons.
2.1 Service Operation and Improvement
- Ensuring account creation, verification, and management
- Completing deposit and withdrawal processes
- Ensuring uninterrupted delivery of betting and gaming services
- Continuously improving platform functionality and usability
- Resolving technical issues and providing customer support
2.2 Security and Fraud Prevention
- Detecting and preventing unauthorized access to accounts
- Identifying financial fraud, money laundering, or other illegal activities
- Maintaining the overall security of the platform
2.3 Legal Compliance
- Complying with applicable laws and regulations
- Enforcing age verification and responsible gaming policies
- Providing necessary information in response to legitimate requests from authorities
2.4 Communication and Marketing
- Sending transaction-related notifications and confirmation messages
- Sharing relevant promotional information according to your preferences (you can opt out at any time)
- Informing you about important changes to the platform
3. Information Sharing and Third Parties
89vd never sells your personal information for commercial purposes. However, information may be shared in certain specific situations where required for service operation or legal obligations.
3.1 Service Provider Partners
We work with trusted third-party service providers for payment processing, technical infrastructure, and security services. These partners are only given access to the information necessary for their designated tasks and are obligated to comply with our privacy standards. For transactions made through bKash, Nagad, and Rocket, the respective mobile financial service provider's own privacy policy will also apply.
3.2 Legal Requirements
If we are required to disclose information as part of a court order, lawful investigation, or other legal process, we will do so. In such cases, we will attempt to notify you in advance if legally permitted.
3.3 Business Restructuring
If 89vd undergoes a merger, acquisition, or other business restructuring, user information may be transferred to the new entity as part of its assets. However, the protections in this Policy will continue to apply.
4. Data Storage and Security
4.1 Security Measures
89vd adopts industry-standard technical and administrative measures to protect your information:
- SSL/TLS Encryption: All data exchanged between your browser and our servers is fully encrypted
- Secure Data Storage: Sensitive information is stored on servers in an encrypted state
- Access Controls: Only authorized personnel can access your information, and only as needed
- Regular Audits: Our security measures are regularly reviewed and updated
- Two-Factor Authentication: An additional layer of security is in place for account login
4.2 Data Retention Period
We retain your information for as long as your account is active and for the period required thereafter to fulfill legal obligations. Financial transaction records are generally retained for an extended period, as this is a legal requirement. When information is no longer needed, it is securely deleted or anonymized.
4.3 In the Event of a Security Breach
If a data breach ever occurs and it creates a high risk to your rights and freedoms, 89vd will notify you as soon as possible and take the necessary protective measures.
5. Cookies and Similar Technologies
89vd uses cookies and similar tracking technologies to improve the functionality of its platform.
5.1 Types of Cookies
- Essential Cookies: Necessary for the core functionality of the platform — maintaining login sessions, security verification, etc. These cannot be disabled because the service will not work without them.
- Analytical Cookies: To understand how users interact with the platform. This information helps improve the service.
- Preference Cookies: To remember your language preference, display settings, etc.
5.2 Cookie Controls
You can control or reject most cookies through your browser settings. However, please note that disabling essential cookies may affect some important platform functionality. Each browser manages cookies differently — refer to your browser's help documentation.
6. Your Rights
89vd grants you the following rights regarding your personal information:
6.1 Right to Access
You can find out at any time what information 89vd holds about you. If you contact support, we will provide you with a copy of your information.
6.2 Right to Rectification
If there is any error in your information, you can request a correction. We will make the correction as soon as possible after verification.
6.3 Right to Erasure
In certain circumstances, you can request the deletion of your account and associated information. However, due to legal obligations, some information may need to be retained for a specified period.
6.4 Right to Object to Processing
You can object at any time to the use of your information for marketing purposes. In such cases, we will respect your wishes and stop marketing communications.
6.5 How to Exercise Your Rights
To exercise any of the above rights, email us at [email protected] or contact us through the platform's live chat. We will generally respond to your request within 30 business days.
7. Privacy of Minors
89vd is an adult platform. We do not knowingly collect or process information from anyone under the age of 21. If we become aware that we hold information about a minor, we will delete it immediately and close the associated account.
If you believe that a minor has registered on our platform, please notify our support team. We will investigate and resolve the matter promptly.
8. International Data Transfers
89vd primarily provides services for the Bangladesh market. In some cases, due to technical infrastructure, information may be stored on servers located in other countries. For such transfers, we ensure that adequate data protection measures are in place in the receiving country and that the protections described in this Policy are maintained.
9. Changes to This Policy
89vd reserves the right to update this Privacy Policy when necessary. For significant changes, we will send a notification to your registered email address or inform you clearly on the platform.
The "Last Updated" date at the top of the Policy will always indicate when the most recent version took effect. Continuing to use the platform after changes are made will be considered acceptance of the updated Policy. We therefore recommend that you review this Policy regularly.
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, contact 89vd through any of the following channels:
Email Support
Write to this address for privacy-related requests, information corrections, or deletion requests.
Live Chat Support
24/7 directly on the site
Use the platform's live chat for quick assistance — support is available in both Bengali and English.
To learn more about responsible gaming, visit our Responsible Gaming page. Our Terms & Conditions page also contains detailed information about your rights and responsibilities.